Support - Warranty
Summary:
Each BlueLevel Technologies bin level indicator, level control, level sensor or accessory product is backed by our industry-leading 2-year limited warranty. Should you experience a problem with one of our products deemed by our factory to be a product failure covered by our warranty, for a period of 2-years from the date of shipment we will provide repair the unit at our factory or provide you with a replacement unit or sub-assembly at our discretion. A return authorization number must be obtained from a BlueLevel Technologies customer service technician BEFORE returning any unit . Refer to the below details for more information.
Details:
We warrant BlueLevel Technologies products to be free from defects in workmanship and materials when operated under normal conditions and in accordance with nameplate characteristic limits. Products must be installed and maintained in accordance with BlueLevel Technologies installation, operation and maintenance instructions. Users are responsible for the suitability of the products to their application. There is no warranty against damage resulting from misapplication, improper specifications, or other operating conditions beyond our control. Claims against carriers for damage in transit must be filed by the buyer.
This warranty shall be in effect for a period of twenty-four months from the date of shipment. THIS WARRANTY SHALL BE LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
BlueLevel Technologies will repair or replace, at its option, any product which has been found to be defective and is within the warranty period, provided that the product is shipped, with previous factory authorization, freight prepaid, to the factory in Peru, Illinois, U.S.A., or to the nearest service station. BlueLevel Technologies is not responsible for removal, installation, or any other incidental expenses incurred in shipping the products to or from BlueLevel Technologies.
BlueLevel Technologies’ liability under this warranty shall be solely limited to repair or replacement of the products within the warranty period, and BlueLevel Technologies shall not be liable, under any circumstances, for consequential or incidental damages, including, but not limited to, personal injury or labor costs.
Under no circumstances will BlueLevel Technologies be responsible for any expense in connection with any repairs made by anyone other than the factory or an authorized service station, unless such repairs have been specifically authorized in writing.
